"Olivia worked with the Court on a number of projects over a three year
time span. She was able to facilitate and partner with us on these
special grant programs; keeping the projects on point with the necessary
research components; data collections, time frames and, most importantly,
financial constraints needed to successfully complete the projects,
one of which won our Court a Ralph Kleps Award with the State of California."
Court Executive Officer, A California Superior Court
"Olivia is a steady, calm, experienced, systems thinker whose perspective
encompasses and serves the whole. She understands how to partner
with clients in ways that build organizational capacity."
Project Lead, International NGO Strategic Planning Initiative
"We hired Olivia to facilitate a large project which involved a first time
ever, community outreach component and working with our Judges and staff. She
worked so well in all aspects of this year+ long project and we could not
have had such excellent results without her knowledge, support and guidance
through the whole process."
Court Executive Officer, A California Superior Court
"Our customer service department was inexperienced and not ready for the
rapid growth that was occurring. Using her organizational skills, she quickly
redesigned the organizational structure, established both team and individual
performance goals, worked with key team members to design standard processes,
and implemented plans and tools for staff development."
VP of Operations, Technology Company
“I wish to express my sincere gratitude to Dr. Olivia Herriford for her business advice and guidance. As a non-profit, we have been looking for the professional support Dr. Herriford is offering the agency for some time. One can only imagine what the future holds for us as she continues to share innovative business strategies to expand our reach and improve our operation.”
Executive Director, Community Social Justice Organization