About
Olivia Herriford, D.M., helps leaders and teams achieve their objectives using her leadership skills as a planner, facilitator, and coach. Her expertise is building and motivating high-performance while identifying the behaviors and processes that sustain them. Dr. Herriford has earned trust, sparked communication, and honed her organizational savvy in high-technology, financial, government, and non-profit environments.
Olivia received her Doctor of Management degree and Master of Business Administration degree from the University of Phoenix and her Bachelor of Science degree in Computer Science from Northrop University. Dr. Herriford is faculty at John F. Kennedy University and the University of Phoenix. She is also a personal and professional development workshop leader for the Recharge Institute and a certified mediator.
Prior to becoming a business owner in 1996, Olivia developed and successfully applied her leadership, operational, and interpersonal skills as a leader at Tandem Computers, Ingres, and Dun & Bradstreet Computing Services (formerly National CSS). Over a twenty-five year career in high-tech management, all of her roles required the building, development, and leadership of teams providing technical services to customers. She attributes her character, spirit, and joy in helping others to this consistent element of her professional growth.
Upon earning her doctorate in organizational leadership in 2002, Olivia began to transform her career to pursue her interest in organizational behavior and development. She has successfully integrated her research in emotional intelligence and organizational culture with her years of experience in helping businesses apply technology into an expertise in helping people embrace change and new ways of working with each other.
A strong believer in servant leadership, Dr. Herriford inspires her business practices by also being of service to the community. She is currently on the board of the Bayview Hunters Point YMCA and served on the San Jose Childrens Discovery Museum Board of Directors from 1997 to 2004. She also volunteers as a mediator for the Center for Human Development’s Conflict Resolution Program.
While growing up in Compton, California, Olivia envisioned adding a human touch to a world overly enthralled with technology. Her initial career in high-tech drew her to Silicon Valley, Northern California, and she now lives in Walnut Creek. Her favorite pastimes are enjoying the moment, people, travel, golf, smooth jazz, and early morning, top-down drives in her 1986 Alfa Romeo Spider. Her life-long goal has been to see and experience as much of the world as possible.